Director, Information Systems and Information Management
Wayne M. Brisson, CISA, has 28 years of business systems and operational process management and re-engineering experience. He is a Certified Information Systems Auditor with extensive background, knowledge, and training in operational and systems process controls assessment.
Mr. Brisson, serving as a Senior Internal Auditor for A T &T's Business Markets Division for 7 years, developed and implemented cost saving processes while reducing risk and strengthening controls. He has developed and implemented Web Sites with built-in Excel and MS Word tools eliminating time-consuming and costly e-mail and paper costs.
Mr. Brisson has extensive experience in the design, engineering, ordering, provisioning, and installation of network components and facilities. His expertise in complex business processes and experience leading project teams on various systems and operational audit projects provide him with the knowledge and skills required to develop and implement viable and cost effective business solutions.
In addition, Mr. Brisson has managed technical, administrative and operational staffs in the areas of data center operational methods and procedures development, network component and facility management (which included forecasting, ordering, and optimization), and data communications error recovery. He served as Internal Audit liaison to several major AT&T Business Units and conducted joint audit planning, risk assessments, and provided recommended areas and scope for audits on cyclical and one time basis.
Further, Mr. Brisson has planned, directed, coordinated, and conducted data center operational reviews and recommended process improvements to operations management. These reviews included all areas of data center management including operations, resource utilization, customer service, and teleprocessing. All of the preceding subject areas are available through our course offerings.