Effective Business Correspondence

  Through sample letters, exercises, case studies, and letter-writing situations, participants learn what makes good letters and memos work. They learn to evaluate their own letters for strengths and weaknesses, how to diagnose problems in correspondence, and how to manage e-mail chores efficiently. Above all, they learn how to get the results they want from their readers.

Sample letters will be used in order to apply the principles of effective letter and memo writing on the job. This program explains what choices must be made in order to write clearly. Through lectures, exercises and discussions on correct and incorrect writing patterns, participants become skilled in writing clearly.

The Workshop option focuses on the grammar and the syntax of basic business English. Here we help you understand better the following concepts and practices in order to write more effectively:

Avoiding common grammar faults
Using correct forms of nouns, verbs, etc.
Active and passive voice constructions

Business writers who want to start with or review the basics are the primary audience for this program. A strong emphasis on grammar skills makes this course ideal as a refresher course for those who review other people's writing. For more information: Contact